Official service partner for the PowerCure Dispenser from Sika
Repair and spare parts services for the PowerCure Dispenser are provided exclusively in Germany by Innotech Marketing and Konfektion Rot GmbH. As an authorized after-sales service partner, we handle all repairs, maintenance, and spare parts supply for companies.
The collaboration is based on a Europe-wide service agreement and ensures that users in Germany receive reliable, fast, and professional service—directly from specialized dispenser experts.
We test every repaired device with original adhesive. We also supply all accessories, such as nozzles, dynamic mixers, and 3D-printed nozzles with custom bead geometries.
Repair service for professional users
This service is exclusively for companies that use the PowerCure dispenser in their production or assembly processes.
Typical areas of application are:
- Automotive glass and window bonding technology
- Rail
- Marine
- Transportation
In these industries, short downtimes, reproducible dispensing quality, and technically flawless equipment are crucial—and that is exactly what our service is designed for.
Our services
Overview of services:
- Professional diagnosis and fault analysis
- Repair of electronics, circuit boards, and controls
- Replacement of batteries and displays
- Maintenance of mechanical components
- Original spare parts and accessories
- Replacement option if repair is not economically viable
All work is carried out by trained specialists with many years of experience in the field of cartridge presses and dosing systems.
Troubleshooting
Please feel free to contact us if you are experiencing problems with your PowerCure dispenser. Our service team will be happy to assist you. You can also find more information on troubleshooting here.
Three Steps to Repairing a Cartridge Press
Step 1 – Repair enquiry
Download the repair form, fill it in completely and email it to our service centre (service@innotech-rot.de).
Step 2 – Send in the device
Send your PowerCure Dispenser to our service center in Mühlhausen (Germany). Note: Please always include the repair form.
Innotech Marketing und Konfektion Rot GmbH
In den Rotwiesen 9
69242 Mühlhausen, Germany
Step 3 – Diagnosis & Repair
Once we receive your unit, we’ll perform a diagnosis and typically repair it within five business days. We’ll then ship it back to you.
Warranty & Technical Inspection
Warranty claims are subject to a technical inspection before repairs begin. The warranty covers material and manufacturing defects in the PowerCure Dispenser and applies to the original purchaser.
The warranty does not cover, amongst other things, wear parts, batteries, or damage caused by improper use or tampering by unauthorised parties. As a general rule, no warranty coverage is available for devices that have been opened!
FAQ
How long does the repair take?
Diagnosis and repair are usually completed within five business days of receipt of the goods.
Will I receive a cost estimate in advance?
For repairs over €250, you will receive a quote in advance.
What happens in warranty cases?
Warranty cases are reviewed before acceptance. Once approved, the repair is carried out free of charge under the warranty conditions.
Are accessories also supplied?
Yes, spare parts and accessories are available through the service department.
Will Innotech also collect my PowerCure dispenser?
No, please send your PowerCure dispenser to us at your own expense.
What happens if the repair costs are very high?
In the event of high repair costs, Innotech offers a replacement PowerCure Dispenser.
Will Innotech also stock new PowerCure Dispensers when they are released?
Yes, when a new PowerCure Dispenser is released, Innotech will also stock it.
Help, I can’t download or fill in the repair form!
Please get in touch; we’ll send you the form as a PDF or Word document.
